This User Agreement (the "Agreement") governs the relationship between GALTEM TEKNOLOJİ LİMİTED ŞİRKETİ ("Galtem" or the "Company") — the operator of the Triarch Online game, its game client and the web portal at triarch.online (together, the "Service") — and the persons using them (the "Member" or "you"). The Company may add new sites and services to this scope from time to time.

By ticking the "I have read, understood and accept the Terms of Service and the Game Rules" checkbox during registration, or by using the Service in any way, you are deemed to have accepted this Agreement in its entirety. If you do not accept it, do not use the Service.

1. Changes to the Agreement

The Company may change, update or amend this Agreement and the Game Rules at any time. The current texts are published at triarch.online and take effect as soon as they are published.

Continuing to use the Service after changes take effect means you accept them. If you do not accept the changes, you may stop using the Service and contact us through our support channels to have your account closed. We recommend reviewing these texts at regular intervals.

2. Description of the Service

Triarch Online is a free online MMORPG accessed over the internet. To use the Service you must download the game client through our web portal and create an account.

Using the Service is free of charge; all costs relating to your internet connection are your responsibility. The Company reserves the right to change the address of the web portal when necessary. The web portal is an integral part of the Service and its use is subject to this Agreement.

3. Licence to Use

Under this Agreement you are granted a non-exclusive, non-transferable and revocable licence to use the Service solely for personal, non-commercial purposes.

You may not sublicense, rent, lend or transfer the game client or the Service. You may not modify, adapt or reverse engineer the software, or attempt to access its source code.

4. Account

You must be at least 13 years old to create an account. If you are under 18, we recommend that the registration process be completed by your parent or legal guardian, who assumes full responsibility for the obligations under this Agreement.

When creating an account you choose an account name that identifies you and a password. When choosing an account name, character name or guild name you must comply with the following rules:

• You may not use the name or identity of another person.
• You may not choose names that infringe the trademarks, copyrights or other rights of third parties.
• You may not use names that could make you appear to be a Company employee.
• You may not choose rude, offensive or inappropriate names; the Company reserves the right to delete or change such names.
• We recommend not including personal data in your names or passwords.

5. Account Security and Registration Details

You are solely responsible for keeping your password confidential and for all activity carried out through your account, including purchases. The Company will never ask for your password; do not respond to messages requesting it.

You agree to provide accurate, current and complete information during registration and to keep it up to date. If you provide false, inaccurate or incomplete information, the Company may suspend or terminate your account.

If the Company terminates an account, it may also terminate other accounts found to belong to the same person (accessed with the same e-mail address, phone number, IP address or device). Creating more than one account per member is currently permitted; the Company reserves the right to limit the number of accounts when necessary.

You hold only the right of use defined in this Agreement over your account, your characters and the virtual assets held on your account; their ownership belongs to the Company. Your personal data is outside this scope and is subject to the Privacy Policy.

6. Virtual Goods and Purchases

The Company may offer virtual currencies (Cash and Coin) and various virtual goods in the game and on the web portal in exchange for real money. By making a purchase you confirm that you understand how these goods are used in the game and accept that the consequences of their use are your responsibility.

Virtual currencies and virtual goods are the property of the Company; you obtain only a right of use over them. Without prejudice to your rights under applicable consumer legislation, virtual currency and goods that have been credited to or consumed on your account are non-refundable.

Protecting your payment instrument (card, wallet, etc.) from unauthorised use is your responsibility; you are responsible for all charges incurred under your account. Unjustified payment disputes (chargebacks) for completed and consumed purchases may result in the termination of your account.

The Company may request additional verification details for purchase transactions in order to ensure security and prevent fraud.

7. Prohibition of Out-of-Game Trading

Selling, buying, renting or transferring accounts, characters, virtual goods, in-game currencies or any other game assets in exchange for real money or any other material benefit is strictly prohibited.

The game is intended for entertainment; game assets cannot be converted into money or made the subject of real-world profit. The Company is not liable for any loss arising from prohibited trading activities, and such activities may result in the immediate termination of the account.

8. Content and Rules of Conduct

While using the Service you may not behave in a way that prevents or restricts other members from enjoying it, and you may use the Service only for lawful purposes. The details of prohibited conduct, including the following, are set out on the Game Rules page:

• Using cheats, bots, macros, emulators or any third-party software or hardware that interferes with the game files
• Exploiting or spreading game bugs and security vulnerabilities
• Engaging in harassment, threats, insults, hate speech or discrimination
• Sharing obscene, violent or unlawful content
• Spreading spam, flood, chain messages or unauthorised advertising
• Impersonating any person, including Company employees
• Disclosing personal data belonging to yourself or third parties, or misusing the data of others
• Creating server emulators, placing disproportionate load on the infrastructure or accessing the game through unofficial means

9. User Content

You are responsible for the content you create or share within the Service (chat, forum, profile, etc.). By sharing such content on the Service you grant the Company a worldwide, royalty-free, non-exclusive licence to reproduce, adapt, publish, translate, distribute and use it for the operation of the Service.

The Company is not obliged to pre-screen user content, but reserves the right to remove content it considers harmful, offensive or contrary to this Agreement. The Company cannot be held liable for content created by third parties; unlawful content is removed as soon as it is identified.

10. Service Interruptions

The Company may temporarily suspend the Service for maintenance and updates, with or without prior notice. You accept that the Service may also be interrupted for reasons beyond the Company's reasonable control and that uninterrupted access to the Service is not guaranteed.

The Company cannot be held liable for service interruptions, delays or loss of performance, and is not obliged to issue refunds for purchased virtual goods on these grounds.

11. Beta Tests

You may occasionally be offered the opportunity to take part in beta tests of the game or of new features. Beta content is provided "as is"; it may contain known or unknown defects and no warranty is given.

Characters, items and progress obtained during a beta may be reset during or at the end of the test. Closed beta tests are confidential; by taking part in a closed beta you agree to keep information about the tested content confidential until the Company makes it public. Beta accounts are non-transferable.

12. Limitation of Liability

The Service, the software and all content are provided on an "as is" and "as available" basis. The Company gives no express or implied warranty that the Service will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Service will meet your expectations.

You bear the risk relating to any data or material downloaded through the Service; you are responsible for any loss or damage to your device. Mandatory consumer rights remain reserved.

13. Intellectual Property

The Triarch Online name, logo, game content, graphics, music, texts and all other materials belong to the Company or its licensors and are protected by intellectual property law. No material may be copied, distributed or used for commercial purposes without prior written permission.

If you believe that a right belonging to you has been infringed on the Service, you can contact us at info@galtemgames.com. Anyone who knowingly submits a false infringement notice is liable for damages arising from actions taken in reliance on that notice.

14. Indemnification

You agree to indemnify and hold harmless the Company, its partners, employees and suppliers against all damages, claims, lawsuits and costs (including reasonable attorney fees) arising from your use of the Service in breach of this Agreement or from your violation of it.

15. Termination

If you breach this Agreement, deliberately infringe the rights of third parties, if the information you provided cannot be verified, or if violations defined in the Game Rules occur, the Company may terminate this Agreement (including the software licence and your account) immediately and without prior notice.

Upon termination of the Agreement your access to your account ends; no refund is made for your virtual goods and virtual currency purchases.

16. Privacy

Detailed information on the processing of your personal data can be found in the Privacy Policy published on the web portal.

17. General Provisions

This Agreement is governed by the laws of the Republic of Türkiye. Disputes arising from the Agreement shall first be sought to be resolved amicably; failing that, the courts and enforcement offices of Istanbul shall have jurisdiction.

If any provision of this Agreement is held invalid, the validity of the remaining provisions is not affected. The Company's failure to act against a breach does not constitute a waiver of its rights regarding similar breaches. You may not assign your rights and obligations under this Agreement without the Company's written consent. Delays and failures caused by circumstances beyond the Company's reasonable control do not constitute a breach of the Agreement.